Technical Support Engineer IoT (m/f/x) Spain We offer you the opportunity to get started in one of the industries of the future. With our solution, we enable a simple but professional internet connection for a wide range of IoT devices - from smart washing machines to connected cars.Since our founding in 2015, we have been on a healthy growth path and have convinced customers such as Rossmann, MOIA and Engelbert Strauss.Your missionAre you a problem solver for leads and customers and eager to support them in the implementation of their projects with your technical know-how? Then you've come to the right place! In 1st and 2nd level support, you will support our team with all technical questions about our product, onboarding new customers or independently processing customer inquiries. Of course, this also includes maintaining the ticket system. You take support seriously - when our customers face a technical challenge, you want to play your part in finding a solution. You retain full responsibility for your projects and can count on the support of the team at all times, even after intensive onboarding by your colleagues.What you bring with youCompleted technical training or studiesTechnical understanding and enjoyment in communicating technology to customers in a comprehensible way and explaining it according to their needsPrevious knowledge in the field of networkVery good knowledge of German, Spanish and EnglishResidence in Hamburg and surroundingsPro-active and team-oriented work is a matter of course for youNot a must, but always nice: You also bring experience in VPN (IPsec) or mobile.Flexible working hours and the possibility to work from the home officeA modern office in the middle of Hamburg with good public transport connections1:1 coaching to support your personal developmentTraining and further education that will advance you and the teamComprehensive onboarding that makes your start with us easierTwo days of special leave per year to engage in social activitiesHealth through exercise: Short sports breaks in everyday working life & leasing e-bikesYou have the choice: 40 € subsidy per month for public transport, internet or the Urban Sports ClubAn open culture of error - mistakes are part of the game and offer us opportunitiesA job in an industry of the future that is fully on course for growthCelebrating our successes together and regular team eventsApply now.We look forward to getting to know you. We don't care about grades and long cover letters, we are friends of uncomplicated work and like real results. That's why we have a simple (digital) application process for you:Simply send us an email stating who you are, where you come from, what you are currently doing and whyyou would like this job. We will review your application once we receive it and, if necessary, contact you for a meet-and-greet.5. getting to know each other day with the whole team#J-18808-Ljbffr
