Technical Manager In Madrid

Otovo, one of Europe's leading platforms for solar systems, whose mission is to promote the energy transition from fuels to renewables, is looking for a Technical Manager in Madrid.
ResponsibilitiesReceive inquiries from customers, electricians, and/or other experts regarding various problems with the customer's existing facilities – via chat, email, and phone.Solve challenges related to the installations in a cost- and time-efficient way, either through own expertise, internal resources, or through cooperation and good communication with an installation partner or colleague.Contribute to building knowledge articles for internal and external use.Work closely with other Otovo colleagues from the 13 markets where we are active.Requirements/Candidate ProfileYou have personal drive and are curious about new tasks and areas of responsibility.You have previous experience with customer support, preferably with tools such as CRM (Hubspot).You will have previous experience from practical work as an electrician, or have knowledge about electrical systems.It is an advantage that you are interested in the green shift and want to learn more about solar energy.Some knowledge on SCADA monitoring is a plus.Appreciate quality in work and giving customers a good and safe experience.Able to handle several tasks at the same time and continuously focus on the most important first.Communicate well, with customers and with colleagues in Madrid.Speak Spanish fluently; any other European language is a plus.Interested applicants can apply by clicking here.

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