Experian is a global data and technology company, powering opportunities for people and businesses around the world.
We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software.We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.Working in DA Application Support, you will contribute to customer support and service levels by providing 2nd line business and technical product support to clients using the Experian Core DA product set.
Responsibilities will include:Dealing with live product configuration incidents (including investigation and resolution).System enhancements (requirements definition and implementation).System optimisations.Minimum Requirements:IT Degree or equivalent standard.Approximately 3 years of working experience in the field of application/customer support.Third party software understanding.Solid knowledge of application support (SQL, Windows platforms).We offer a great compensation package and bonus plan, core benefits including Experian shares discount and wellness program, a flexible work environment with a hybrid model of teleworking, and flexible time off including volunteer time off, personal leaves, and paid holidays.Proud to be a World's Best Workplace 2024Experian's culture and people are our main differentiators.
We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward recognition, volunteering... the list goes on.
Experian's people-first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few.Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success.
Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age.
If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Experian Careers - Creating a better tomorrow together.
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