The Wise Seeker is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
Who we are looking for?
As we are scaling rapidly, we are always looking for responsible Customer Guidance Specialists to join our team.
You will work on a shift schedule - morning shift 05.00-13.00, night shift 23.00-07.00, evening shift 18.00-2.00.
You can choose the working pattern yourself (3 work shifts - 2 days off / 2 work shifts - 2 days off; day shifts - 3 working shifts, 2 days off / 4 working shifts, 2 days off).
Please note that all communication regarding the selection process for this position will be conducted via email.
Therefore, please do not forget to check your EMAIL regularly.
Your Impact:
Providing empathetic and responsive service to meet the needs of our customers; Contributing to the team achievements and company goals.
About You:
You have strong B2 English proficiency or higher; You are interested in and knowledgeable about astrology, tarot, esotericism, mindfulness, and life coaching.
They are all used for quality communication with our users.
If you feel that your knowledge is insufficient, we provide training, a knowledge base with described flows for different cases and guides on all tools, and our experts and mentors will consult and accompany you in the early stages.
You have excellent communication and emotional intelligence skills; You are confident in using PC and computer programs; You can type in English quickly – 35 words per minute; You are attentive, persistent, and responsible.
It Will Be Great If You Have:
- Commercial/volunteer work experience in call centers, psychological support services, social work fields, chat operator positions;
- Life coaching certification/education in a field of psychology;
- Knowledge and/or experience working with vulnerable individuals requiring support;
- Confidence, enthusiasm, and ability to manage workload;
- Desire to develop knowledge and skills.
Working at OBRIO is:
- A great opportunity to start your IT career from scratch;
- A good compensation that allows you to focus on project development and your professional growth to Shift Lead or Team Lead;
- A flexible work schedule;
- A strong professional team – you will have the opportunity to share knowledge with colleagues and gain new experience;
- The opportunity to improve your English language skills and also learn and develop professionally;
- Interesting and challenging tasks.
We love those who are not afraid to step out of the box!
Let's team up and reach for the stars together!
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