.At Board, we help enterprises plan smarter, drive outcomes, and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation, and embrace a growth mindset to aim higher every day.If you're a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you!Join our team as the Marketing Operations Supervisor, where you will develop and implement scalable processes to maximize demand management effectiveness and support go-to-market (GTM) program execution. You'll oversee the seamless operation of lead assignment process, database management, and marketing automation, while collaborating effectively with Demand Operations leadership, Integrated Marketing, and GTM field teams (marketing, sales, partners) to plan, deliver, and report on data quality and data acquisition initiatives.In this role, you will guide a team of Marketing Operations Specialists and lead the first-level user support related to data issues, updates, and enrichment as well as marketing automation requests, ensuring adherence to agreed SLAs.Key Responsibilities:Database Management: Contribute to the development and implementation of a database strategy to ensure data quality, compliance, and optimization. Prioritize initiatives and maintain a roadmap for data management improvements and data acquisition in alignment with sales and marketing strategies. Assist with establishing measurement plans for data management. Communicate data management status, progress, and successes. Regularly review and clean the database to remove duplicates, correct inaccuracies, and standardize data formats. Oversee data synchronization tasks with D&B or other relevant sources. Ensure data compliance with regulations such as GDPR and CCPA. Perform data segmentation for email marketing and outbound campaigns.Lead Management: Oversee the management of the lead queue and ensure leads are allocated according to distribution rules. Support, monitor, and report on lead cycle execution to ensure optimal performance.1st Level User Support: Provide first-level user support for lead and database management issues. Act as an admin and power user for marketing automation through creating landing pages, emails, and forms in accordance with the corporate guidelines and scheduling, testing, and deploying email campaigns.Training & Documentation: Develop and deliver "how-to" sessions on lead management processes, data hygiene, marketing automation best practices, and system usage