About Glovo: We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day. At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives all while having fun! We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.Your work-life opportunity: Glovo is a global marketplace, making items from anywhere in your city accessible in under 40 minutes. We launched in March 2015 and now operate in over 24 countries. Our goal is to conquer as many countries and cities as possible: the sky's the limit! One of the key actors of the platform are the riders. They are the core of the supply department, and one of the three pillars of our platform, along with Partners and Customers.We are looking for a creative problem solver to join our Iberia local team. Working in the Supply Excellence team as Customer Experience Manager, you will be at the intersection of our business, making sure the insights from other departments are translated into the appropriate actions from the supply side to provide an excellent experience to all users of the platform! You will collaborate with other Global, Regional and HQ Operations teams to gather knowledge about their areas and build solutions which are flexible enough to address their needs.We want someone who thinks big, someone who will use their critical thinking to improve the overall supply operations and how we build, execute and manage processes. Someone who is not afraid of going deep into details and who is always looking for ways to optimize. This role will require a strong analytical background and an ability to think outside of the box when normal methods don't work to reach the goal.#J-18808-Ljbffr