.The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.The Role:Mozilla is seeking a Staff Operations Engineer who will be responsible for maintaining and improving critical systems vital to the everyday operations of the enterprise! The person in this role will succeed in contributing to others' success and seeking opportunities to collaborate for the collective benefit. Expectations of work for this position will vary from performing a task to being more involved by mentoring skills. This will be someone who enjoys working with a wide range of technologies, solutions, and experiences, passionately solving the immediate needs of the day while keeping an eye on the bigger picture.What you'll do:Be responsible for a comprehensive Identity Access Management (IAM) system which includes:Manage an Auth0 (Okta CIC) IdP PlatformSupport team members with integrations of various third-party OIDC/SAML connectionsCoordinate deployment, configuration, and lifecycle management of various resources and services in GCP and AWSHandle issuance of SSL/TLS certificatesAdministrate DNS and IPAMBe responsible for backup processes and disaster recovery strategiesContribute to all aspects of a project, including but not limited to leading, planning, testing, implementation, monitoring, and maintenanceLead multi-functional groups to identify, evaluate, and propose solutions for business problems.Function with a customer service mentality, addressing their needs in perspective of the macro outcomeRoadmap and plan opportunities for continuous improvementDocument status, process, procedures, etc., transparently, whereas anyone else can see who/what/when/where/why/how something was/should be doneLead independently in a dynamic environmentWhat you'll bring:6+ years of:Experience in DevOps, SRE, or CloudOpsProficiency in Python and JavaScript (NodeJS) programming languagesProficiency in Terraform, Serverless, Cloudformation and/or other IaC toolsExperience with cloud computing such as AWS and GCP, including GCP Functions and/or Lambda3+ years experience in Identity Access Management products and frameworks such as Auth0, OIDC, SAML, OAuth 2
