Sr. Registration Associate - Albany - Full-time Location: SPNY - 400 Patroon Creek Blvd Albany
Employment Type: Full time
Shift: Day Shift
Description: Senior Registration Associate – OBGYN – Albany, NY - Full time. If you are looking for an administrative position in Troy, full-time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 400 Patroon Creek Blvd Albany.
Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: M-F Office Hours
What you will do:
The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates.
Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:
Scheduling and registration
Check-in
Check-out
Charge entry/claims
End of day processes
General duties including but not limited to: Document processing, Scanning, Inbox monitoring
Responsibilities:
Ensure distribution of work throughout the team is sufficient to meet daily schedules
Display leadership qualities
Manage daily staffing needs in coordination with office and float pool managers
Serve as a mentor and role model to all colleagues
Schedule patient appointments to maximize patient access
Handle all incoming calls and direct appropriately
Register patients, obtain necessary consent forms and patient demographic data
Collect co-pay at check-in/or check-out when applicable. Document monies collected and generate patient receipts
Act as liaison between patients and clinical staff; monitor for delays and inform patients
Schedule all follow-up appointments at check-out, including ancillary and/or diagnostic tests
Obtain pre-authorizations for diagnostic testing for specialist office visits as assigned
Obtain referrals for specialist office visits
Consistently and accurately pass charges in accordance with office policies and procedures
Information Processing: Understand and perform parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parse accurately in compliance with expected standards. Maintain patient confidentiality and adhere to HIPAA regulations. Work cooperatively with all team members to ensure quality patient care at all times.
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