Job Title: Junior Associate - LSS Administrator LxPCareer Level - C1Introduction to roleAt AstraZeneca, we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big, and collaborating to make the impossible a reality. We focus on the potential of science to address the unmet needs of patients worldwide.Global Commercial Operations supports AstraZeneca's global brand teams and marketing companies by delivering quality commercial content to external stakeholders, including doctors, healthcare professionals, and patients.To deliver our Global Commercial Operations vision, we are looking for an experienced LMS Administrator LxP responsible for managing the LMS and LCMS. This role supports end users by working with individuals and administrators in the field to register, support e-learning, and handle training support requests.Accountabilities1. System Maintenance and Operations Support:- Work with LMS provider to stay updated on system specifications and updates- Communicate updates and changes to the field as needed- Provide end-user support (application support, e-learning, training support requests, and other areas as requested)2. Learning Administration Support:- Manage courses, create courses, classes, curricula, certifications, and enroll users- Upload various course content such as SCORM, AICC, documents, and videos into LMS- Manage job roles and workspace based on business requirements- Support different LMS platforms like Saba, Degreed, Xyleme, and SuccessFactors- Prepare, deliver, and manage reports as requested from various business departments3. Documentation Support:- Develop and maintain training and job aids for users- Contribute to creating and maintaining business project process and governance documents4. Quality Assurance:- Adhere to quality processes such as peer audits and manual testing of assets pre- and post-go-liveEssential Skills/ExperienceBachelor's degree with a minimum of 3 years of related experience within an LMS environmentExperience in content curation and troubleshooting eLearning content issuesStrong understanding of the pharmaceutical/healthcare industry and market dynamicsOutstanding customer service skillsStrong oral and written communication skillsDesirable Skills/ExperienceWorking knowledge of Microsoft Office programs; Excel and PowerPoint experience requiredKnowledge of HTML and JavaScriptKnowledge of adult learning principles and instructional design processAstraZeneca offers an intellectually stimulating environment where you can benefit from technically interesting work. Join us in our unique and ambitious world.Ready to make an impact? Apply now!#J-18808-Ljbffr