.Position Overview: The Implementation Consultant supports the tactical executable tasks for the overall project implementation including requirement/data validation and system configuration for new client implementations.
The Implementation Consultant is responsible for contributing to and executing project plans, defining business requirements, issue management tracking and resolution, system configuration and functional testing.
The Implementation Consultant must have outstanding analytical skills, communication skills, be organized, detail-oriented, and flexible.
This position will work on multiple implementation projects at the same time and across time zones.
Baxter Planning is headquartered in Austin, Texas with offices in Spain and India.
This role will be located out of our Barcelona office with the flexibility to work at home 3-4 days per week.
Joining Baxter Planning, you will find that we strongly value our team members and culture as it is reflected in our generous benefits, exciting and supportive work environment, and excellent work-life balance.
Job Duties Include but are not limited to: Work directly with customers, serving as the main point of contact and ensuring a successful project.
Collect and review project requirements with clients and work directly with team and clients to determine, design, and implement the software solutions.
Act in a consultative capacity, advising clients on best practices and alternative design decisions to support a higher degree of flexibility in future configuration changes, as well as to utilize the capabilities of the software being implemented.
Manage simultaneous software implementations for multiple clients, engaging customers in regular strategic calls to ensure project milestones are met.
Keep well-documented requirements gathered from clients and provide weekly updates.
Research and troubleshoot issues with System Specialists and develop solutions for customer requirements.
Handle all migration responsibilities for Go-live.
Coordinate with different teams (DevOps, Production Support, R&D, etc.)
in getting a customer environment implementation-ready, UAT-ready, and PROD-ready.
Provide proactive project communication.
Manage data analysis and system configuration during the implementation phase for multiple projects within multiple geographies.
Assist with gathering requirements, identifying and managing scope, and providing solutions to complex business problems.
Responsible for user acceptance testing activities (UAT) to ensure the successful delivery of the final end solution and all customer business requirements have been successfully achieved.
Provide timely and accurate daily/weekly project status updates to the Project Manager.
Manage & execute data analysis and system configuration during the integration phase.
Support development and deployment of the project plan working with the Project Manager