Press Tab to Move to Skip to Content Link At Schwarz Global Services – Barcelona, we offer high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion, PreZero, STACKIT and XMCyber. We are in the worldwide top 5 of Retail companies with 13.700 stores spread in 33 countries, more than 6 billion costumers, and over 575.000 employees. We strive to develop and implement smart and efficient IT solutions to deliver the best experience to our users, customers, and colleagues. We are looking for open-minded colleagues with passion for technology, who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.Take advantage of the opportunities to progress your career at the Barcelona location.Service & Support Specialist PEP (m/f/d)Service & Support Specialist PEP Employment Area:IT - Service & Support// Location:Barcelona// Employment Type:Full-time What you'll doSupporting international IT systems, with focus on the Shop and Warehouse Personnel planning system of the Schwarz Group.- Analyzing and working with specific tickets in the scope of workBuild bridges of communication with key users in each country - Being a contact person for colleagues at the head office in GermanyBe in continuous contact with other teams and work on documentation as well as knowledge transfer within the team.What You'll NeedStudies in IT sector, or similar experience in IT sector.Minimum 2 years experience in support, preferably at level 2Technical knowledge, IT skills and good knowledge of processes and troubleshooting.Strong analytical skills and an affinity for process optimization is a must haveXML databases.Good communication skills, customer oriented, proactive and team orientedAdvanced level of German B2+ / C1Advanced English level B2/C1Would be appreciatedBasic knowledge of SQLPrevious experience with Shift Planning SystemsWorking in a multinational companyWhat We OfferYou will be part of an international team composed by people from different countries and backgrounds, where you'll be able to share your experience and knowledge to carry-out teamwork and meet the objectives.On top of this, you'll have a personal follow-up with your management team to help you understanding all business-related questions and guide you in your professional career.We offer a competitive compensation and benefits package: lunch vouchers, health and dental insurance, transport, wellbeing, etc.Interested?We look forward to receiving your application.We are managing the application process on behalf of the department concerned and will forward your application to this department. All communication with you throughout the application process will come exclusively from us and will be handled confidentially and discreetly.
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