Senior UX Researcher, Mixed Methods, DIY - Spain RemoteDate: Sep 13, 2024Location: Barcelona, B, ES, 08019Company: VistaOur Team:Vista is the go-to partner for millions of small businesses who need to promote themselves effectively in the modern age. With tools that empower brands to create their unique identity and expert design support when they need inspiration, we provide a range of digital and print services at every stage of their journey. To help customers bring their visions to life, we need UX professionals skilled at crafting the right features and experiences - that's where you come in.What You Will Do:As a mixed methods user researcher in DIY Division, you'll report into a Principal UX Researcher embedded within the same area, and you will operate within the following framework:Research Specialist: leading your own research. You'll be responsible for working closely with product teams and the Principal User Researcher to plan and run research projects end-to-end, supporting a human-centered design process to create high-quality user experiences. This includes defining clear problem statements, framing project goals and research assumptions, scoping and selecting the appropriate methods and tools, supporting recruitment, running/facilitating research activities, analyzing and synthesizing data, and sharing findings.Coach / Trainer: supporting research being done by others. You'll support product teams and members conducting their own research via one-on-one and one-to-many supports, developing and delivering trainings, building and improving templates, enabling continuous discovery, and working with other User Researchers and the Research Operations team.Advisor: leveraging insights to advise decision-making. You'll grow and leverage multidisciplinary insights about users in service of prioritization and planning with your product teams and the Principal User Researcher.What You Bring:As a Research Specialist:A keen understanding of when to leverage generative vs. evaluative research.The capability to apply mixed methods (qual and quant) to develop a better understanding of customers.Strong skills in data analysis and quantitative research methods.Expertise in communicating compellingly research findings.As a Coach / Trainer:A strong willingness to mentor and guide Designers, Product Managers, and Engineers.Strong collaboration and communication skills.The ability to bring structure and shared understanding to discovery efforts.As an Advisor:An eagerness to accumulate deep product knowledge.An ability to recognize and synthesize patterns across primary research.A willingness to partner with other insights teams.Your Qualifications:At Vista, we strongly encourage you to apply—even if you feel that you don't meet the exact requirements.2+ years experience in applied product research.Bachelor's or advanced degree in human behavior-related fields including but not limited to Computer Science, HCI, Experimental Psychology, Sociology, and Behavioral Science.All applicants must submit a portfolio demonstrating experience as a Research Specialist.Nice to Have:Experience working with globally distributed teams.Experience doing research across responsive web and native mobile platforms.Why You'll Love Working Here:We are an award winning Remote-First company. We're an inclusive community. We're growing, which means you can too.About Us:Vista is the design and marketing partner to millions of small businesses around the world.Commitment to Diversity, Equity, & Inclusion:Vista exists to help our customers live their dreams. We believe in the unique contributions of everyone within a diverse global organization.Equal Opportunity Employer:Vista is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to any protected basis.
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