Company Description: With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organisations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.Job Description: The Senior Release Manager will report to the Manager of the Platform/DevOps team. Zscaler is looking for a seasoned and agile release manager that will play an important role in managing, planning and scheduling software delivery all through the release lifecycle.The person will facilitate the process required to move software releases into production while coordinating with different teams to ensure the smooth delivery of software releases with little disruption.ResponsibilitiesImplementing and managing the release process from development to testing then finally to the production environments.Work with the platform/DevOps team to build the right infrastructure to handle consistent, on-time delivery of high-quality releases.Scheduling, managing and coordinating releases across multiple components across different teams and projects.Managing risks and resolving challenges that impact release scope, quality, and schedules.Continuously monitor releases and provide reports about their progress and stage to stakeholders while ensuring the proper quality standards are met.Ensuring all team members and release stakeholders are adhering to engineering best practices and release validation processes to ensure best release quality.Making improvements on a regular basis to the release process based on continuous monitoring and feedback from stakeholders.Focused on the bigger picture and views the software development and release processes in relation to the overall business objectives.Conducting release readiness and validating release manifests.Leading and coordinating checklist and deployment plan execution.Qualifications8+ years of experience in IT/Computer science with a minimum of 5 years in release engineering or release management or project management related positions.At least 3 years of experience working for a SaaS/cloud company with an agile delivery model.Advanced Knowledge of the SDLC.Nice to havesExperience in working with continuous integration/delivery tools and frameworks is a plus (e.g. Jenkins, Ansible, ArgoCD etc.).Basic Experience with Monitoring or Application Logging tools.Basic Understanding of Test Automation tools.Additional Information: All your information will be kept confidential according to EEO guidelines.Why Zscaler? People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we'd love to talk to you about joining our award-winning team. Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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