Swapcard is seeking a highly motivated and experienced Senior People Operations Manager who will play a pivotal role in shaping our remote-first culture!
Reporting to the Head of People, this role offers a unique opportunity to directly impact Swapcard's activities by providing an exceptional employee experience.
Your missions will include: Benefits Administration - Oversee health insurance management and optimize benefits programs for employees.
Ensure compliance with benefits regulations and address employee inquiries related to benefits.
Leave and Absence Management - Develop and improve leave policies and procedures, including sick leave, parental leave, exceptional leave, and PTO.
Maintain a comprehensive leave handbook for employees.
Contract and Compliance Management - Ensure employment contracts are compliant with relevant regulations.
Draft employment contracts and manage employee records.
Employee Records and Data Management - Maintain accurate and up-to-date employee records in our HRSiS (Hibob) and other relevant systems.
Generate benefits reports and leave reports to inform decision-making.
Administrative Support - Manage admin requests related to relocation and HR procedures.
Coordinate visa sponsorship for employees as needed.
Payroll and Legal Collaboration - Work closely with our payroll department to ensure proper alignment with employee administrative matters.
Collaborate with our legal team to maintain HR compliance, ensuring all practices and policies adhere to relevant regulations.
What we are looking for: Proven experience (approximately 5 years) in People Operations, HR, or related field.
Strong knowledge and appetite of employment laws, regulations, and compliance - ideally in France, Spain, or Portugal.
Experience in managing benefits administration and leave management.
Excellent communication and interpersonal skills.
Remote work experience and ability to adapt to a fast-paced startup environment where wearing multiple hats is required.
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