Company Description: Who is Dynatrace: Dynatrace is the global leader in Software Intelligence because the world needs software to work perfectly. Our unique SaaS approach allows us to own the Enterprise Cloud Market and provide an outstanding customer experience. Thanks to our constant strive for innovation in product and services, we enable some of the world's largest companies in driving their digital businesses with ease. Dynatrace is leading the way in the APM space, has innovative and exciting solutions to combat the performance challenges of today and are looking for innovative people to join our team. Your role in the team: We have an exceptional opportunity for a Senior Manager, Operations HRBP EMEA based in our Barcelona office. The Sr. Manager of Operational HRBP EMEA is a critical leader in supporting employees and managers. This role will manage a team of HR Business Partners & HR Operations Representatives to support the execution of Human Resource activities, including on-boarding/off-boarding, employee relations, employee experience, and business driven initiatives in the southern EMEA region. RESPONSIBILITIES: Manage a team of HR business partners and HR Operations Representatives; oversee and direct work that supports the business; drive forward initiatives across the Southern EMEA region. Develop a strong understanding of Dynatrace business drivers. Conduct fair and thorough investigations and bring resolution to disruptions. Partner with Legal on complex investigations, employment related matters, litigation and mediation. Address performance issues, coach managers on disciplinary action and performance improvement processes and best practices and resolve talent issues. Advise managers and employees through performance matters. Provide professional advisory support to employees. Interpret HR policies and procedures and recommend effective courses of action. Advise on regional/country-specific compliance requirements; maintain expertise in local processes; provide regional considerations and tailoring for development and implementation of global HR programs. Manage the on-boarding, off-boarding, relocation and immigration processes and conduct exit interviews. Improve work relationships, build morale, and plan and execute key HR initiatives that improve the employee experience and contribute to building our vibrant culture. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees; advise staff about and comply with local regulations and compliance requirements; identify and remediate risks. Recommend and create policies to support a compliant workforce and review and update existing policies on a regular cadence. File/submit compliance reports and maintain regulatory records. Ensure Dynatrace's policies, processes and records comply with GDPR requirements. Successfully partner with Functional HRBPs, COEs, regional HR counterparts to create one unified HR support network across the entire employee lifecycle. Provide exemplary client service by anticipating and delivering solutions for our employees, identify areas of opportunity, create plans of action and be responsive to employee needs. Maintain strict confidentiality and adhere to a high standard of professional conduct. Other duties as assigned. Qualifications: REQUIREMENTS: 8 years of relevant Human Resource experience Minimum 5 years leading HRBPs in a global/multi-national, matrixed organization Proficiency with HRIS systems (UKG, SAP, Workday) Great interpersonal skills; customer-service oriented; strong attention to detail and problem-solving Highly organized; exceptional time management; ability to manage multiple tasks and projects Excellent written and oral English and Spanish language skills; additional language capabilities a plus Possess a strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies; have a strong sense of urgency Exercise professionalism and diplomacy; maintain strict confidentiality Strong knowledge of employment laws; proven ability to handle a variety of employee relations matters; multi-jurisdiction experience preferred in: Spain, France, Belgium, Netherlands, Italy, UAE and Portugal. Additional Information: What's in it for you? A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. A team that thinks outside the box, welcomes unconventional ideas.
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