.As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.Welocalize.ComTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.OVERVIEWThe Senior Project Manager will both manage accounts directly assigned to them (project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools) and will support an Enterprise Program Manager in large enterprise accounts.A Senior PM will own relationships with the customer at the project level and work closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality and profitability.Main duties Supervision and leadership of global teams (including internal and external, direct and indirect reports); Preparation, analysis and implementation of project plans following the Welocalize standards for: Project Management, i.E. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc.; Creation and Management of project schedules; Creating project estimates and proposals for customer approval; Holding communication with client in English and Italian; Risk assessment andstrategic planning of activities to minimize potential issues; Management of QA projects, incl. resource management, defect management, reporting, etc.; Working collaboratively on project and client objectives with other involved stakeholders; Development and preparation of process documents where required; Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control; Working with the production team in the continuous improvement of project delivery and profitability; Establishing strongrelationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc
