Senior Director, Global Facility ManagementAt Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
THE OPPORTUNITY Title: Senior Director, Global Facility Management
Location: UK (Remote)
Iron Mountain has a real estate portfolio of 95MSF across 60 countries, with the vast majority of the real estate being industrial warehouses storing valuable client information and assets. The Global Real Estate (GRE) team supports Iron Mountain's businesses worldwide by providing strategic portfolio planning as well as capital project delivery, acquisitions and dispositions of land and buildings, lease administration, facility management, and sustainability projects.
Position summary The Senior Director, Facility Management, will report to the Vice President, Global Facility Management & Sustainability. This role is considered a key strategic role in the Global Real Estate (GRE) organization, and the successful candidate will need to possess the skills and experience to be considered a viable successor to the Vice President. Iron Mountain facility management services are delivered in partnership globally with CBRE, and the successful candidate must possess experience working with a strong and collaborative outsourced partner.
This role requires strong global experience - ideally across NA, LATAM, EMEA and APAC Your role in our mission: The successful candidate will assist the VP in all of the following categories for assigned geographies. In particular, the Senior Director will manage the services leveraging a geographically and outsourced dispersed team and will be responsible for the following initiatives among others:
Risk Mitigation: Work closely with CBRE and IRM's insurance carrier to reduce the likelihood of impairments of all Critical Building Systems.Budgeting and Forecasting: Work closely with CBRE to build up annual budgets (facility by facility) and throughout the year accurately forecast monthly spend and accurate monthly accruals on a global basis.Service Delivery including Facility Management: Oversee the quality of service delivery by CBRE around the globe, fielding questions and inquiries from business leaders and consistently driving for efficiency and quality.Business Leader Engagement: Engage regularly with Regional Operations Leaders in NA, LATAM, EMEA and APAC to gather information necessary to deliver FM/Maintenance Capital/Response services and Sustainability projects flawlessly.Disaster Preparation and Recovery and Insurance Coordination: Monitor external weather reports globally and ensure that facilities are properly prepared for forecasted issues.Sustainability and Energy Management: Leverage knowledge of sustainability to assist in leading initiatives to reduce IRM's demand for electricity through LED replacement projects, solar projects, Power Purchase Agreements of green power and carbon offset credits.Compliance: Ensure that facilities are maintained in "audit-ready" condition.Technical Consulting: Provide guidance and make decisions on technical issues around the world related to all building systems.Coordination with Capital Project Delivery: Work closely with GRE's Project Delivery organization to ensure that operating expenses related to these projects are properly forecasted.Due Diligence of Acquisitions: Work closely with IRM's M&A team and the broader GRE team to successfully integrate FM and sustainability services into GRE's global platform of all newly acquired businesses and buildings.Valued skills and experience: University degree in engineering, facilities management, or equivalent technical subject is required. An advanced degree in a related or complementary field is strongly preferred.Professional licenses or certifications in related fields are desirable (CPM/CFM, PMP and RFA certifications, etc.)Substantial experience of increasingly responsible facilities management and client-facing positions in a corporate real estate setting (in-house or vendor) and experience managing external teams.Strong global experience is also necessary.Experience with industrial facilities is strongly preferred.Demonstrated expertise in asset, facilities, and property management, project management, real estate budgeting including an understanding of accruals for expenses in a public company.Strong understanding of FM responsibilities related to commissioning facilities and exiting facilities that are leased or owned.Demonstrated experience building highly collaborative partnerships with outsourced facility management partners.Proven success at working in a matrixed management environment.Willingness to travel internationally on a regular basis.Discover what awaits you Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce. At Iron Mountain, we challenge ourselves and inspire others to create innovative business solutions that make a positive environmental and social impact.
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