Job Ref: JOB0002549
Location: Barcelona
Our Company: SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world's best brands to life and set them up for success in a modern world. SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we'll need to pivot together to win tomorrow.
We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.
Responsibilities:Working together with the Account Director, you will be the first point of contact for Client's Marketing teams in the coordination of packaging/e-commerce development projects.Ensure the daily coordination of the production: manage workflows, summarize information received from the customer, follow up on the quality of the production, ensure deadlines are met.Point of contact for technical aspects: participation in technical meetings (launch of range, contact with the printers, etc.), press passing, technical point of contact for proof management.Business development and optimization of the quality of our services. Project plans and timely delivery, cost proposals, contact, and status reports, project trackers.Growing revenue by selling across SGSco capabilities; taking responsibility for monthly revenue targets and cascading down weekly targets to Account Managers.Structuring and leading productive client conversations at all levels, moving things forwards.Administrative coordination for invoicing.Key requirements:Ability to do project management and juggle many jobs at the same time.Ability to build customer relations to establish contacts and gain the trust of contacts within the client's marketing and sales teams.Autonomous, self-driven and able to have a proactive approach to business development with an eye/ear for opportunities to develop.Professional English and Spanish.The Senior Account Manager needs the following skills and experience:Understanding of graphic chain management and packaging (artwork and reprography), printing processes (offset, flexo, rotogravure), proofing and color management.Managing difficult conversations, keeping people focused on resolutions.Excellent project management skills.7-10 years of experience in Client Service roles.Emerging coaching and mentoring skills.Commercial acumen.A degree or equivalent, in Marketing, Advertising or related field.Proficient in Microsoft Office Pack.Timelines: Job based in Barcelona, Hybrid arrangement ASAP
Function: Management
Status: Full Time
Job type: Permanent
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