Location: Málaga, SpainLanguage: ItalianDescription: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a Senior Account Manager (Italian-speaking) - On site to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.What we offer you:Full-time contractCompetitive salary and performance bonus starting 32,000 euros gross/year up to 37,000 euros gross/yearGreat office location in BenalmadenaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesOpportunities for a career abroad through the International Mobility ProgramWhat you'll experience with us:As a Senior Account Manager in our team, you will:Secure new customer wins for CloudMaximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partnersDrive alignment and teamwork within a team, department, or across organizational boundariesEngage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal. Provide support to partner as neededActively monitor pipeline, collect feedback and update involved parties on closure, support close plan executionCollaborate with local TCM on pipeline and partner introductionsWhere TCM doesn't exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territorySurface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partnersControl main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc.Establish a foundation for how technology and services can meet customer/partner needs. Uses a deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer's/partner's strategies and needs. Creates value through the sales cycle.We'll be a great match if you:Are bilingual or proficient in Italian plus fluent in EnglishHave 3-6+ years of technology related sales or business development experienceExperience working within a partner ecosystem and technical sales environment preferredBroad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions requiredDemonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred. Fundamentals certification requiredUnderstand cloud deployment and adoption planningExperience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technologyBachelor's degree requiredMajor or minor in computer science, mathematics or engineeringProven track record of outstanding performance and achieving goalsExceptional interpersonal as well as verbal and written communication skillsWho we are:We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers. Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440,000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.If this sounds like you, join us! We are an equal-opportunity employer.RRQ24-001512-1-ITALY
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