Madrid, Spain / Remote, SpainSales /Regular Full Time /HybridAbout the Position The Security Renewals Representative (SRR) reports to the Manager of Inside Sales Security Renewals and is responsible for maintaining renewal contracts on mid-to-high value opportunities and identifying trade up opportunities with existing customers.
Our Security Renewals Representatives are accountable for directly engaging sales and technical teams throughout our partner network, as well as WatchGuard's internal sales team, to support their sales efforts through various selling and administrative activities.
Activities include a high level of customer communication and delivering pre-qualified renewal opportunities to channel partners.
The Security Renewals Representative will be tasked with building renewal pipelines, following up with partners, and ultimately closing high value renewal opportunities in their specific territory.
The Security Renewals Representative will work within WatchGuard's sales teams to promote and sell renewal contracts across Spain.
This includes sales of renewal contracts to resellers, system integrators and consultants.
Security Renewals Representative will work with Inside Sales Representatives (ISR), Channel Account Managers (CAM), Territory Account Managers (TAM) and Sales Engineers (SE) to develop sales strategies which will maintain the highest level of customer retention.Position ResponsibilitiesWorking closely with partners and end users to ensure all current customers are contacted with regards to upcoming or expired licensesCall approximately 50 customers and partners per day to qualify renewal opportunitiesDeliver prequalified sales opportunities to channel partners via Salesforce, email, and phone communicationMaintain regular contact with channel partnersRemain knowledgeable about all organization's products and services to facilitate sales effortsCalling opportunities primarily over $1,000 eachCalling to identify customer partner preferencesQualifying if the end user is renewing and confirming chosen partnerSharing opportunities via the Salesforce.Com portal with partnersFollowing up with end users or partners to ultimately close renewalsCalling expired assetsSkills and QualificationsExperience in sales or telemarketing a major plusPrevious technology or licensing renewals sales a plusEnergetic and high quality team player with outstanding interpersonal skillsMinimum medium-grade professional training in business, sales or marketing related field or an equivalent combination of education and experienceNative in Spanish and fluent in EnglishStrong written and verbal communication skillsOutstanding organizational and time management skillsUnderstanding of computer networking, network security and computer peripheral products in network environments a plusHistory of meeting and/or surpassing goals and quotasProficiency with desktop computers; MS Office, MS Outlook, PowerPoint, Salesforce