We are looking for passionate, curious, and driven team players who are ready to ignite ideas, push boundaries, and drive innovation.
At Accenture, you'll work on innovative projects and develop your career, collaborating with the best teams in the world.
You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways.Accenture is a leading global professional services company, providing a broad range of services at scale in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services.Working closely with clients, our Interactive professionals help leading organizations design, build, communicate, and run experiences across the entire journey for their customers, employees, patients, or citizens.We are currently looking for a SDL (Service Delivery Lead) expert in Paid Media located in either Madrid or Málaga preferably, but we are also open to other locations within Spain.Responsibilities DutiesMaintaining positive relationships with the client.Identifying client needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Keeping track of new requests made by the client while keeping current scope in mind, assuring workload allows.Managing finances and budgets.Assessing client feedback and using your creativity to establish, improve, and refine services.Remaining organized and meeting deadlines.Building partnerships and liaising with different stakeholders to determine the company's services, delivery criteria, and solutions for issues that may arise.Skills ExperienceExtensive experience managing paid media campaigns across different platforms, with a focus on Google Marketing Platform.Ability to nurture and retain client relationships understand how Paid Media can feed into wider business goals.Ability to think strategically.Strong experience (7-8 years) of simultaneously managing client-facing projects involving technical platform implementations, with responsibility for both delivery and the profitability of the project and client portfolios.Strong internal and external relationship builder, skilled in negotiation, facilitation, and influence, and with a collaborative mindset and attitude.Strong attention to detail and uncompromising attitude to quality and time management.Excellent documentation skills and the ability to create various sorts of project management, business analysis, and technical documentation.Good at numbers and with a performance-based mindset.Strong managerial experience, including experience developing and mentoring a team.Proven ability to manage a high-volume workload and handle the pressures that brings.Level English - proficiency.Experience in working within an Agency is desirable.
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