About us:We are Deoleo, the Olive Oil Company. For centuries, our olive oil has been a staple of kitchens around the globe. Armed with knowledge and passion, we are focused on producing quality olive oil and leading our industry into a more sustainable future.Deoleo is the world's largest olive oil company with world-leading brands such as Carbonell, Bertolli, and Carapelli. Producing our oil in Spain and Italy, we distribute our brands from Australia to Alaska. We are a multinational company with offices in many locations (USA, India, Germany, Canada, or Mexico), headquartered in Madrid, Spain.Our mission is to nurture healthier futures by making Mediterranean goodness available to all. Our ambition is to be the undisputed leader of the olive oil industry. Without compromising traditional flavors, the company strives to offer premium-quality products in line with today's lifestyles. All Deoleo's brands meet and exceed the extensive, strict quality requirements of the International Olive Council (IOC) and the European Union (EU). Beyond olive oil, Deoleo products include premium vinegars and the finest table olives available.What are we looking for?We are looking for an experienced SAP Administrator to join our Infrastructure and Security team in Madrid, reporting directly to the Infrastructure and Cybersecurity Manager.Mission:- Management and administration of SAP environments and HANA, MaxDB, and SQL databases- Handling incidents, service requests, problems, change requests, projects, and tasks- Management of external SAP Basis service- Meeting SLAs and task/project deadlines- Support/backup in the areas of infrastructure, communications, and securityResponsibilities:- Incident, service request, problem, task, and project management- User management: onboarding/offboarding, CUA, licensing, roles, authorisations (ERP, GW, BW, BO, HANA), and database permissions- Technical communication and coordination with other technical departments- Documentation of processes and procedures, and ensuring compliance- Support and implementation of system management processes (Backup, Disaster Recovery, Transport Management, Kernel, etc.)- Ensure compliance with SLAs and project/task deadlines- Ensure timely and correct implementation of technical updates- Review system performance statistics, make necessary adjustments and configuration corrections, and run SAP Early Watch- Plan and coordinate disaster recovery testing- Plan and coordinate high-availability testing- Occasional involvement in weekend project execution- Manage the implementation of general SAP/database notes/cases and drive technical issues to resolution- Review problem situations, identify preventive measures or process, procedure, or tool improvements, and implement them as neededSkills:1. Analytical thinking- Identify cause-and-effect relationships- Weigh the pros and cons of issues before deciding- Prioritise effectively2. Ability to learn- Understand what is required in new tasks/jobs- Learn job-specific terminology- Understand and utilise continually updated processes, technologies, and ideas3. Flexibility- Adjust behaviour to adapt to new procedures and systems- Maintain effectiveness during rapidly changing assignments or priorities- Change plans if circumstances require it4. Thoroughness- Ensure all necessary tasks are completed accurately and on time5. Concern for standards- Take action to ensure consistent application of procedures/systems- Ensure work/projects are completed accurately and promptly- Ensure work meets quality standards6. Proactivity and responsibility in the role7. Empathy8. Tolerance to pressure and results-oriented mindset9. Effective communication skills
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