Sales Operations Specialist

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Come and join us to create the future together!
The Sales process automation specialist will be leading the Sales Automation strategy, you will drive the digital transformation of manual/semi-manual processes, across both sales and sales operations. As the business owner of our workflow automation tool (known as SHiFT), you will identify new opportunities and own each project through to delivery, as well as reviewing existing automations, driving continuous improvement and training end users. You will be in charge of the following responsibilities:
Business owner for Sales Automation strategy and growth of the SHiFT tool.
Stakeholders engagement to understand pain points, define process automation baseline and demonstrate SHiFT benefits.
Deliver the SHiFT feature roadmap and project manage all deliveries within scope, time, quality and budget
Own relationship with the automation technical team to ensure customer deliveries.
Identify continuous improvement opportunities and deliver training and best practices/knowledge sharing.
What you bring 2 years+ experience working in a sales or sales operations environment, driving process optimization/automation
Excellent stakeholder management and influencing skills
Proven experience of delivering process automation/digitization and continuous improvement
Experience of working within global and matrix managed teams
BONUS POINTS: if you have knowledge/experience of Microsoft PowerApps

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