Empresas: Zannier Hotels
MAIN PURPOSE OF THE JOB: To support the Sales & Marketing department in its daily administrative tasks.To help facilitate and optimize the daily workflow of the Sales & Marketing department.KEY RELATIONSHIPS: Reporting to: Director of Sales & MarketingInternally: Sales & Marketing department (brand and property), PR & Communications Department, Head Office. On property level: General Managers, Head of Departments, Reservations Teams, Front Office, Accounting.Externally: Travel trade partnersMAIN RESPONSIBILITIES: Daily handling of the ******** email address, forwarding incoming mails to the relevant departments.Handling administration for fam trips (maintain status up-to-date in complimentary summary, update CRM, flag/highlight to property 48h before arrival).Creating or checking complimentary request forms, review and sign as per approval by DOSM/ADOSM/Sales Manager.Drafting trade mailings.Assist in creation of quarterly newsletter.Preparation of cooperation agreements, barter agreements, value-adds and tactical offer flyers.Handle voucher requests.Update content in online portals such as WETU, Safari Portal, The Travel Hub etc.Ensure OneDrive/Sharepoint collateral and files are up-to-date.Creation and completion of brand/property profiles for trade show registrations.Assist with production of graphics for trade shows.Download the S&M property month-end reports in the CRM, proofread them and prepare them for distribution.Submission of content for travel directories and partner's brochures/website features.Brochure pages/online content proofreading.Assist DOSM in creation of comprehensive competitor reviews and rate checks.Updating the CRM, OneDrive and Sharepoint as required.Follow up on payment of program invoice and commission payment invoices.Compile partner production statistics from the property PMSs in preparation for the annual leisure contracting.Preparation of expense reports.Assist the Sales & Marketing team with any other admin-related task as requested.Requisitos: The position will be home-based in or around Barcelona until further notice. Alternatively, the role can also be based in our office in Ciutadella de Menorca.Minimum 2-3 years experience in a similar role for a hotel or hotel company.Exceptional attention to detail.Able to handle complex and intricate tasks.Fluent in English.Good understanding and knowledge of the travel industry and its requirements.
#J-18808-Ljbffr