The Beckman Coulter LS Field Service Engineers are responsible for providing excellent support to customers and maintaining LS instrumentation and systems in hospitals.
You will work to ensure the constant technical growth of field engineers.
As a Field Service Engineer, you will be the face of Beckman Coulter to customers, directly impacting patient health and overall well-being.
This position is part of the Technical Support Team and reports to the Technical Customer Support Manager.
You will operate independently within your geographic territory but collaborate as a team to share standard methodologies, mentor, and receive expert technical support.The role involves being classified as a remote worker and being provided with a company car, mobile phone, and laptop.
Travel within the country is required to support customers using your technical expertise, with overnight stays as needed.In this role, you will have the opportunity to:Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
This is supported by a clear Development Pathway program as part of our culture to develop and grow our teams.Be supported by a strong leadership team, involved in key projects to deliver successful installations for customers that meet their requirements and those of the company.Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter LS (Flow Cytometry) equipment.Support laboratory systems in the field of clinical and research diagnostics, partnering with customers not only on technical issues but also on maximizing instrument usage.Develop project management skills in the context of installation projects.Provide excellent and efficient support to Beckman Coulter's customers and Field Service Engineers, along with technical training.Contribute to the digital transformation and provide IT knowledge to installation projects and internal projects.Maintain customer support logs and internal records in a timely manner, ordering parts and adhering to cycle times.Work closely with sales and office staff, providing consultancy to customers on preventive maintenance, service contracts, and equipment solutions.Develop a critical approach supported by DBS tools.The essential requirements of the job include:Technical degree (technical engineering, biomedical engineering, instrumentation engineering, electrical engineering, or related) and 3 years' experience in IVD.Fluency in Spanish and English.Interpersonal relationship and problem-solving skills.It would be a plus if you also possess previous experience in IVD analyzers and Flow Cytometry Instruments.At Danaher, we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow's science and technology.
For more information, visit www.Danaher.Com.
#J-18808-Ljbffr
