Company Description
We're looking for a Rooftop Manager to join our team in Tope at The Hoxton, Poblenou!
The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. We are searching for a real gem to manage our greatest rooftop bar in Barcelona: TOPE.
Think 360-degree terrace with views over the city, tacos, margaritas, DJs, events, groups and big parties. We need someone who can confidently manage a team, who is not afraid of some action, who has good contact with guests and who truly understands the brand.
More about us...
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Reporting directly to the Director of F&B, you will shake things up with us as part of the Tope team at The Hoxton, Poblenou. Everyday wide views over the city are included.
What's in it for you...
- Become part of a team that's very passionate about creating great hospitality experiences.
- A competitive salary and eligibility to participate in our discretionary bonus scheme.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get-togethers, from our High Fives to our (pretty special!) team parties we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
Job Description What you'll do
- Manage the total operations and commercial success of your TOPE rooftop bar.
- Run a fun, slick and fast-paced rooftop bar operation, with full responsibility for the venue.
- Coordinate and manage the inside and outside areas to comfortably run 300+ covers per day.
- Positively lead and develop your team of 15+, always encouraging the The Hoxton family vibe.
- Own the venue as if it were your own; you're in full control of daily revenues and costs.
- Be responsible for the planning of your team, in line with business demand.
- Be creative, share ideas, develop and implement our rooftop bar strategy.
- Innovate our rooftop concept and be ahead of the rest with our evolving mindset.
- Work closely together with our Brand Manager on many cool activations.
- Drive service standards through your team to achieve the best for our guests.
What we're looking for
- Individuals. You're looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether that's a drink, a meal, an event or a bed for the night.
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You're not precious. We leave our egos at the door and help get things done.
- You're up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we'd have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- At least 3 years' experience in a busy restaurant and/or bar operations role, with a keen eye for detail and good understanding of managing a team.
- Must be fluent in Spanish and English; additional languages will be highly valuable.
- A track record of leading large teams in restaurants and bars; you're a natural at inspiring trust and bringing others along on a journey.
- Not afraid of a fast-paced environment, juggling many things at once, but always keeping an eye for detail.
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