Retail Trainer Spain 40H (M/F/X)

Detalles de la oferta

.Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands.
At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions.
What unites us?
We love fashion, we change fashion!At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity - because only when we break new ground together can we create something unique.
Become part of our team of more than 19,000 employees worldwide and shape your future at HUGO BOSS!We are looking for an experienced Retail Training 40 hours per week (m/f/x) to join us.
Based in Madrid, Head Office.Minimum Requirements:Previous experience in Retail Training required.
2-4 years.Previous experience in retail Premium or Luxury, such as Assistant Store Manager, Store Manager or other positions.Fluent in English (Spoken and Written) C1 Advantage or higher.Fluent in Spanish (Spoken and Written) C1 Advantage or higher.Another language is a plus for the position (French or German).Good communication skills, empathy, and organizational skills.High availability to travel nationally and internationally.What you can expect:Identify training needs of retail team, measure and evaluate training results, and recommend changes to improve training effectiveness.Review, adapt & translate training materials in alignment with Global Retail Communications, Training & Development to meet local market needs.Work closely with retail & HR teams to implement training plans and reinforce customer excellence service experience.Coordinate and conduct training for all levels of employees such as Retail Academy, customer service & selling techniques, product, train-the-trainer, leadership, digital advisor, etc.Provide timely support and coaching to store teams at all levels.Observe and coach retail employees on the POS to ensure consistently high customer service and behaviors.Monitor and follow-up on trainings to ensure employees are equipped with skills and knowledge to meet retail standards.Maintain training system & records in the LMS and produce timely & accurate reports to track training effectiveness.Be a role model and provide necessary tools and techniques to facilitate learning.Prepare, deliver and follow-up on training initiatives / Workshops in Spain - 100% willingness to travel.Your profile:Demonstrated experience in retail - ideally in luxury fashion retail.Dynamic individual with a passion for helping others learn and grow.Role model in customer service excellence and quality execution.Flexible to work effectively in a team with different personalities, as well as independently.Enjoys continuous learning and strives for personal growth.If applicable, degree holder in training & development or related discipline.Minimum 2 years solid training and selling experience in retail (preferably upper premium & lifestyle segment)


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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