.On-board time: ASAPLocation: Madrid, SPAINAbout us:We are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core. Founded over 20 years ago, with headquarters in Dongguan, China, we are proud to say that we still have over 80-percent of employees working in R&D, as part of our proprietary research and development system. By now, we have over 300 million active users worldwide, and we are ranked 5th in global market share.One dream. One teamHolding a firm belief in creating the vivo culture in Europe, we are proud to say that our team is courageous, ambitious, authentic and multicultural with 15 nationalities and growing. We celebrate each nationality's special day. At vivo, we make sure your voice is heard, and your culture is respected.At vivo, we commit ourselves to one thing, do the right things and do things right. We support openness and authenticity, promote self-reflection and continuous learning, we thrive to provide a working environment where our talents can perform at their peak.In a few wordsWe are looking for someone who likes to transform difficult information into easy to understand and intuitive format, do presentations to people and convince them with its own logics and ideas. Someone who wants to influence our shop promoters with effective training materials and convincing presentations will love this job. Lots of vivo promoters from more than 10 markets are waiting for you.Your healthy routineYou will be working together with our National company retail team, reporting to Head of Retail Operation. You will be fully responsible for retail promoters' training and community building.Your Roles:Retail Promoters' Training & EngagementDevelop core training materials such as Brand, Products and Soft Skills for markets' trainingConduct TTT (Train the Trainer sessions) to all trainers in the markets about the new productMonitor and report on the training coverage at each market levelOperate vivo promoters Facebook community for info sharing & engagement & vivo loyalty programsRetail Promoters' EngagementCollect and analyze community engagement performance, identify solutions to improveRetail Workshop OperationLead quarterly retail workshops with vivo European markets networksYour profile includes:At least 3 years experience in training or community managementLogical & Clear information delivery & presentation skillsGood MS Office skills to structure ideas and deliver effectivelyProfessional drive and strong desire to learnExcellent verbal and written communication skills in Spanish. Fluency in English, German or another European language is preferred
