ABOUT US
Minor Hotels is a global hospitality group operating over 540 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.
As a hotel owner, operator and investor, Minor Hotels fulfills the needs and desires of today's global travelers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli.
As part of Minor Hotels, the region of Minor Europe and the Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.
QUALIFICATIONS
University degree in Business Administration, Tourism or Secretarial Studies
Knowledge in hospitality industry would be an asset.
SPECIFIC KNOWLEDGE
Proficiency in Office applications: Excel, Word, PowerPoint, Outlook/Teams, Microsoft Share Point
Knowledge of new technologies (Social Media, Artificial Intelligence, etc.).
Languages: high level of English (spoken and written).
Other languages will be an asset.
Knowledge of SAP (Implementation & Approval of Purchase Orders / Financial Accounting).
KEY ACCOUNTABILITIES
Personal Assistance to Chief:
Organization and continuous monitoring of agendas.
Coordination and monitoring of trips.
Expense settlements.
Split Payroll
Telephone assistance and reception of visitors.
Support to Corporate leaders:
Travel expenses, Split Payroll, etc.
Review of SAP inboxes of Chiefs. Follow-up of approvals.
SAP assistance with invoices: creation and reception of generic Purchase Orders / Financial Accounting.
Supporting other tasks:
Planning, conducting and follow-up of recurrent and specific meetings.
Organization of other team's meetings & events.
Requests to hotels for rooms / meals / internal and external accommodation / gift voucher redemptions.
Preparation of inductions for those who are coming from Business Units: preparing the agenda with departmental meetings, hotel visits, etc.
PREFERRED SKILLS
Organizational and planning skills.
Global vision of working in large teams.
Flexibility and resilience.
Proactivity.
Communication skills.
Customer Centric.
Results orientation.
ADDITIONAL INFORMATION
The position is located in Madrid - C/ Santa Engracia, 120.
TEAM MEMBERS BENEFITS
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Join a global hospitality group and unlock endless opportunities for growth and success in an international environment. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits for being part of our Company:
Development opportunities and training programs: We offer a range of learning resources and platforms to help you develop your skills and knowledge in different professional areas and languages. You can also enjoy internal mobility opportunities within our global hospitality group, exploring new challenges and cultures in different locations and brands.
Be Worldwide: As well as enjoying our hotels as a guest, you will also be able to experience different cultures and learn from diverse teams in a company where more than 150 nationalities are represented.
Inclusive work culture: We value and celebrate diversity by fostering a respectful and inclusive environment where everyone can thrive and belong. We promote equal opportunities and empower our team members to express their unique perspectives, talents and contributions. We embrace different backgrounds, cultures, identities and abilities as a source of enrichment and innovation for our Company.
A culture of continuous listening and feedback: We strive to create a work environment that truly engages you, and the best way to achieve this is to listen to your feedback, needs and concerns at key moments in your life as a team member. We also encourage open and honest communication between managers and team members, as well as among peers, as a way of learning and growing together.
Wellbeing initiatives: We care about your physical and mental health by providing you with tools and initiatives that can help you improve your wellbeing, such as flexible working conditions, internal sports clubs and workshops.
Sustainable and Volunteer initiatives: We want to involve our team members in our commitment as a responsible Company, so we promote and encourage participation in various social and environmental volunteering activities in cooperation with foundations and NGOs.
Special rates and promotions for team members: Access to an advantageous team member rate and special discounts to enjoy our hotels around the world. You can also enjoy exclusive benefits through our corporate loyalty programme and many other benefits for your friends and family.
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