On-board time: ASAP
Location: Madrid, SPAIN
About us:
We are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core. Founded over 20 years ago, with headquarters in Dongguan, China, we are proud to say that we still have over 80-percent of employees working in R&D, as part of our proprietary research and development system. By now, we have over 300 million active users worldwide, and we are ranked 5th in global market share.
One dream. One team
Holding a firm belief in creating the vivo culture in Europe, we are proud to say that our team is courageous, ambitious, authentic and multicultural with 15 nationalities and growing. We celebrate each nationality's special day. At vivo, we make sure your voice is heard, and your culture is respected.
At vivo, we commit ourselves to one thing, do the right things and do things right. We support openness and authenticity, promote self-reflection and continuous learning, we thrive to provide a working environment where our talents can perform at their peak.
In a few words
We are looking for someone who likes to transform difficult information into easy to understand and intuitive format, do presentations to people and convince them with its own logics and ideas. Someone who wants to influence our shop promoters with effective training materials and convincing presentations will love this job. Lots of vivo promoters from more than 10 markets are waiting for you.
Your healthy routine
You will be working together with our National company retail team, reporting to Head of Retail Operation. You will be fully responsible for retail promoters' training and community building.
Your Roles:
Retail Promoters' Training & Engagement
Develop core training materials such as Brand, Products and Soft Skills for markets' training
Conduct TTT (Train the Trainer sessions) to all trainers in the markets about the new product
Monitor and report on the training coverage at each market level
Operate vivo promoters Facebook community for info sharing & engagement & vivo loyalty programs
Retail Promoters' Engagement
Collect and analyze community engagement performance, identify solutions to improve
Retail Workshop Operation
Lead quarterly retail workshops with vivo European markets networks
Your profile includes:
At least 3 years experience in training or community management
Logical & Clear information delivery & presentation skills
Good MS Office skills to structure ideas and deliver effectively
Professional drive and strong desire to learn
Excellent verbal and written communication skills in Spanish. Fluency in English, German or another European language is preferred.
Passion for technology and consumer electronics
Experience of working with multiple teams in a company and the ability to multitask
What we offer?
We work hard to ensure that every employee feels supported and encouraged to have a healthy balance between health, work and home commitments. We believe a balanced and healthy life outside of the office makes for a happier, healthier future together. That is why, apart from the opportunity to work in a real international, dynamic, and ambitious team and attractive salary package, we also offer company benefits such as meal vouchers!
At vivo, we are committed to providing equal opportunities. We value diversity and inclusion and do not discriminate against people on any basis, such as, but not limited to, religion, color, nationality, gender, sexual orientation, age, marital status or disability. We focus on doing the right thing and doing things right! We look forward to hearing back from you!
Connect with us!
If this sounds like your next challenge, send us your application at this link.
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