Company IntroductionHP was founded in 1939 and is still a leader in the industry with over 80 years of excellence. One of key growth strategic areas is the newly created HP Workforce Solutions (HPWS) Business Unit. Services Supply Chain (SSC) plays a pivotal role by delivering over 9 million spare parts annually and repairing 650,000 units worldwide.Organization IntroductionIn this position, you will be a part of the SSC Global Services Delivery Solutions & Sustainability Solutions team, whose mission is to develop scalable capabilities and solutions to support the HPWS portfolio. Our primary goal is to maintain global consistency in service transition and delivery, ensuring an exceptional customer experience while upholding financial excellence. We are committed to becoming an industry-leading, sustainable, and socially responsible service provider.Job OverviewAs a Renew WW Systems Partner Enablement, you will be responsible for the enablement of IT and systems capabilities with our Refurbishment partners. You will create a solid bridge between IT, Operations, and the Design team to ensure refurbishment partners are systems-ready to support Business Growth. Acting as a program manager across different partners worldwide, you will drive key areas such as enabling communications for BRD sign-offs and design alignments, ensuring regional teams' readiness including operational documentation updates and training plans, and overseeing technical partner readiness including partner development and test plans, deployment, and ramp-up.Key ResponsibilitiesDevelop and implement IT and systems capabilities with refurbishment partners to support business growth.Act as a liaison between IT, Operations, and Design teams to ensure alignment and readiness.Enable communications to align on Business Requirements Document (BRD) sign-offs and design alignments.Ensure regional teams' readiness by updating operational documentation and creating training plans.Oversee technical partner readiness, including partner development and test plans, deployment, and ramp-up.Coordinate with various global partners to ensure seamless integration and alignment with business objectives.Identify and manage critical paths and dependencies across projects.Develop and implement risk management strategies to mitigate potential issues.Establish and maintain effective communication channels with partners and internal teams.Coordinate dependencies with other domains to ensure seamless integration of new processes.Collaborate with subject matter experts across various Supply Chain functions to design and optimize flows, ensuring efficiency and alignment with business objectives.Provide detailed hand-over plans and documentation to ensure a smooth transition of new processes to operations.Contribute innovative ideas and may lead large cross-functional teams, exercising independent judgment to solve unique and complex problems impacting the business.
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