Remote German Customer Care Advisor In Greece - Relocation Package

DescriptionAre you a German speaker? Are you tired of the constant gloomy weather and you want a little sunshine in your life? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company!
ResponsibilitiesManaging of incoming callsIdentify and access customers' needs to achieve satisfactionBuild relations of trust through open and interactive communicationProvide accurate, valid, and complete information by using the methods/toolsKeep records of customer interaction, process customer accounts and file documentsFollow communication procedures, guidelines, and policiesRequirementsNative or near to native German language (C2)Very good command of English language (B2 – C1)Good MS Office skillsStrong phone contact handling skills and active listeningExcellent communication and presentation skillsCustomer orientation and ability to adapt/respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyBenefitsCompetitive Remuneration packageExtra bonus depending on the performance appraisalHealth care benefits and numerous other discountsTicket restaurantRelocation Cost (Flight ticket, 4 weeks hotel accommodation, pick up from the airport)
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