Remote Customer Care Specialist With German Wanted

Hiring Now: Customer Care Specialist with German Location: Fully Remote (Work from Home) Based in Serbia Employment Type: Full-time, Indefinite Contract Are you passionate about providing top-notch customer support and fluent in German? We're looking for a Customer Care Specialist to join our dynamic team and deliver technical assistance to our clients via voice, chat, and emailall while working remotely from Serbia Key Responsibilities: Provide timely technical support to customers through multiple channels (voice, chat, email) Ensure a high-quality customer experience in every interaction Document all customer interactions in the CRM system Collaborate with internal teams, contribute to department initiatives, and support your colleagues What Were Looking For: Fluent in German (C1) and English (B2) Residing in Serbia with legal right to work Previous experience in customer or technical support (IT/help desk experience preferred) Ability to pass a background check Strong problem-solving, critical thinking skills, and adaptability to change Ability to work independently and as part of a remote team Proficient in PC-based internet and software applications (Microsoft Office, etc.) Working Hours: Monday to Friday, 09:00 AM 05:00 PM What We Offer: Competitive salary based on experience and performance Indefinite contract 60 monthly Work From Home allowance Fully remote work from Serbia A creative, positive team environment with excellent employee reviews Tools and guidance to help you thrive in your role Ready to elevate your career? Apply now and become part of a growing, supportive team