Relationship Support Manager

At Sniptech we're looking for a Relationship Support Manager to join our team.
We are looking for future talent!
What does a Relationship Support Manager role involve?
This is a starting position in our fintech conglomerate. Initially, you will join the 1st line support team of Sniptech, supporting multiple new and growing fintech companies.
We provide the chance for you to kickstart your career by working in a dynamic client facing role while becoming familiar with all aspects of our business.

What will you be doing?
Acting as first point of contact for customers and ensuring an excellent customer experience across different channels (phone, email, social media, instant chat);Executing client administration tasks;Proactively supporting the portfolio companies by providing feedback on how to improve their products and services;Assisting Sniptech where required with business development and sales support activities;Learning about the fintech sector and gaining insight into multiple fintech companies.
What we are looking for?
Excellent written and verbal communication skills. (Native German speaker and good level of English);
Energetic team player;
An ambitious, entrepreneurial and proactive individual who is looking to build a career;
Client focused and customer friendly;
Great research abilities and willingness to grow;
Bachelor's degree preferred.

What we offer?
Competitive remuneration package;The possibility to earn a performance-based bonus;23 paid leave days;Work in the heart of Barcelona;Team building activities: monthly drinks, joint activities;Access to Udemy learning platform;Coffee/Drinks/Fruit in the office;A friendly dynamic working environment, challenging job within a fast moving company;Personal development focus and support.
Apply for the job
If you are an enthusiastic self-starter who is interested in broadening your horizons and being a part of the growing fintech industry, then we would love to hear from you!



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