Recepcionista De Apartamentos Turísticos - Castelldefels, España - Indefinido - (Barcelona)

Empresas: Citytrip Barcelona Join our team as a Recepcionista at Apartamentos Velor in Castelldefels. In this role, you will play a crucial part in creating memorable experiences for our guests by providing exceptional customer service and ensuring their needs are met from check-in to check-out. Your responsibilities will include managing reservations, handling guest inquiries and requests, and addressing any issues or concerns promptly and courteously. The right candidate will have a Bachillerato/COU degree and fluency in Spanish and English. This position offers an indefinite full-time contract with rotational working hours and an annual/bruto salary between 21000 € and 24000 €. Requisitos : Our company is specialized in rental apartments for temporary visitors. We are looking for a Full time Front Desk Receptionist (40h a week) for our Reception in Castelldefels - www.citytripbarcelona.com The position requires organization, motivation, strong communication and customer service skills, and a positive attitude. The Front Desk Receptionist is the first point of contact to our clients, advisors and visitors and provides general office support with a variety of administrative activities and related tasks. Job Description: - Serving customers with any needs that they have, resolving any issues always under the approval and supervision of the person responsible. - Tasks Check in / Checkout - Booking (make reservations, cancellations, modifications, changes of contracts, tracking unpaid contracts, charge contracts, etc) - Daily back office organization - Organizing the cleaning scedule for the apartments - Coordinating cleaning and maintenance staff - Receiving phone calls - Various office handlings like updating socialmedia and comment reviews - Assist responsible to several needs Work schedule 5 days a week, 8 hours a day, from Monday to Sunday, with two days off depending on the weekly schedule. We work with two shifts: 9h-18h and 12h-21h with 1 hour lunch break. Job Requirements: Languages: Spanish and English, any other language would be a plus. The candidate must be able to work successfully both in a team and independently. Experience in tourism would be a plus. Knowledge of PMS and channel manager.