.Our opportunityJoin the global Group Finance Applications team as Application Support Engineer for an Income Tax Application here in Spain.The Group Finance Applications Team provides shared platforms and solutions for various Finance Functions, like Financial Accounting, Group Consolidation, Treasury, Actuary.Our team is responsible for managing these Solutions through their Lifecycle:- Work on Projects and Initiatives to build and evolve Solutions, that leverage current technology stacks.- Maintaining and Supporting Platforms and Applications to meet Business Expectations.Your roleAs Application Support Engineer, you will be part of a cross-functional transformation team.Within this important role, you will be responsible to provide support and maintenance for a globally used Tax solution to our Business Stakeholders and grow into additional customer-facing support activities.As an Application Support Engineer your main responsibilities will involve:- Understand and maintain the current solution for Income Tax calculation (Cloud Technologies, Web-Application and Platform Support).- Understand business processes and related functional components, dataflows and process steps.- Work with the different Business, IT Support and Project teams on how to best fulfill business needs and to translate those into functional requirements and solutions.- Develop and deploy changes, manage releases.- Own the installation of Release Upgrades.- Manage and resolve Incidents, ensuring the systems are running smoothly and effectively.- Continuously improve and document the solution.To be successful in this role we expect you to:- Be curious and willing to learn constantly on the job about business processes, existing solutions and to get into rising technologies.- Communicate remotely with business and IT stakeholders, developing and maintaining effective work relationships.- Manage the daily work and tasks independently in a structured and efficient manner.- Be able to work in an international virtual environment, with challenges of time-zones and multiple cultures.- Be willing to gain new skills and experiences, but also share your knowledge across your team.- Interact with suppliers and customers on a daily basis.Your Skills and ExperienceAs an Application Support Engineer your skills and qualifications will ideally include:- Minimum 3 years of total IT experience, preferably serving Finance departments.- Bachelor's or master's degree in advanced-IT or equivalent.- Proven experience in a similar role supporting web-based applications, Release Management and with Code Repositories such as Bitbucket.- General IT knowledge in solution design, developing and database technologies.- Experience with Cloud Technologies (Azure), Web-applications and related programming languages (e.G., SQL, Python, .Net).- Strong analytical and problem-solving skills, high attention to detail.- Ability to work in a reliable, independent and diligent manner
