Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
The Role
Your daily work will include tasks like these:
Take responsibility over the Staff Management (40%), Organization (30%) and Reporting (30%)Monitor and report team performanceGive newly hired agents feedback on their individual performance to improve and motivate their daily workKeep track of each newly hired agent's training and training needs to improve technical and phone communication skillsMotivate as a team leader controlling turnover and retaining potential and motivated team membersRequest management/HR Department/Quality team for assistance in any of the tasksManage all disciplinary issues effectively (with oral warning and requesting HR with written ones)Ask management to hire new agent(s) either to substitute or to complete the team using concrete metrics Ideal Profile Native/fluent level proficiency in Portuguese and Spanish languages, fluency in written and spoken English (B2)Proactive and persistent, willing to make numerous phone calls and engage with clients to close dealsSelf-motivated and driven, capable of meeting targets independentlyInitiative-driven mindset with a focus on getting tasks done efficientlyStrong sales orientation and desirable previous experience in sales What's on Offer? Competitive salary package and bonus systemDiscount on Gym and Language courses2 to 3 weeks of paid training39 working hours per week, Monday to Friday from 08:30 - 17:30Possibilities to grow inside the company
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