Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
PTC's ServiceMax's mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax's mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses. We are revolutionizing Field Service. There are more than five million field service technicians in the United States alone tasked with keeping our world running, yet today there is no standard technology for managing the way companies empower them to truly delight their customers in the field. ServiceMax is rethinking field service and delivering cutting edge technology to help companies perfect service delivery, drive revenue and growth, and delight customers. The impact of ServiceMax is simple: lower costs, greater efficiency, happier customers; all while increasing revenue.
Sales Development RepresentativeThe Sales Development Representative is part of the PTC front line, the point where many individuals encounter our company for the first time. In this role, you will pursue target accounts with help from campaign-driven marketing through different channels. As part of a streamlined, end-to-end demand system, you will convert these leads to validated opportunities before engaging PTC sales teams for deal closure. We are looking to find an English speaking talent (with Spanish/Italian/German or French as a nice to have).
Key ResponsibilitiesGenerate prospective customers through cold calling and qualified leads.Qualify prospective customer for a conversation with the Account Executive.Set up follow up meetings with prospect and Account Executive.Nurture prospective customers by inviting them to webinars, events and industry specific activities.Keep up with blogs and articles pertinent to the business to share on social media and with customers.Attend industry specific training and educate yourself on the ins and outs of your prospects business.Lead customers to take ownership of explaining their business problems through mutual understanding.Engage customers by creating exciting dialogue and use active listening techniques to diffuse tense collaboration and decision-making situations in teams.What you bring to this roleSuccessful experience in sales and business development.Experience with Databases and/or Customer Relationship Management Systems like SalesForce.Ability to multitask & manage high volumes of activity & demonstrate maximum results."Can do" attitude and willingness to adapt to change.Ability to overcome objections and rejections.This role requires someone who is willing to shift gears quickly and navigate ambiguity.Ability to turn problems into an opportunity by making both customer and ServiceMax view end result as a win for both organizations.Explore new strategies and offerings to creatively drive account growth by generating new concepts and ideas to overcome challenges.Willingness to work with others on how to collect, analyze, and share information about market trends and competitors to increase customer retention and attract new business.Proactively identify trends via data analysis and make strategic recommendations as appropriate.Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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