At Sensient Technologies, we are experts in science, art, and innovation of color and flavor. We are market savvy and visionary. We are problem solvers and we will be better with you. As a QA Specialist II, you will be the contact between the Purchasing and Quality Department and our suppliers to ensure that our needs and expectations regarding quality, regulatory compliance, and service from suppliers are clear and met in accordance with Sensient Colors Latam requirements. You should ensure compliance with the comprehensive management system through the administration of the Deviation processes, change controls, customer complaints, issuance of documentation, etc. Attention to customer audits and support for the performance of supplier audits. What You'll Do: Validation and approval of technical information provided by suppliers. Management of raw material specifications and packaging materials. Signature of raw material specifications with suppliers. Maintain the corresponding documentation according to each type of material complete and updated. Evaluation of service of external and internal suppliers according to the established procedure. Support in monitoring PNCs generated with different suppliers, resolution of technical doubts with suppliers, in support of the Raw Materials Supervisor. Support in the execution of the supplier audit program. Validate corrective and containment actions for quality problems and/or documentation derived from internal deviations. Follow-up on internal deviations. Inspection of customer returns, as well as management of their destination. Daily monitoring and reporting of customer complaints, approval of action plan, and closing of complaints on the Salesforce platform. Coordination in the programming and acceptance of customer audits. Sending of response report to customer audit findings. What You'll Bring: A bachelor's degree or equivalent education. 2-5 years of experience in Quality Assurance or Quality System Management. Knowledge of raw materials for the food industry. Knowledge of root cause, corrective and preventive actions. Intermediate English. What You'll Get: An excellent salary, benefit offering, and development opportunities. A thorough and effective training experience during onboarding and beyond. About Sensient: Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands. About Sensient Colors: Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetics, and pharmaceuticals. Equal Opportunity Employer #LI-DC1
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