Are you a creative, proactive and energetic Community Manager willing to share the benefits of a good rest?
If yes, we want you to join our team at Ostrichpillow, a brand committed to promoting self-care through premium sleep and rest products.
We are looking for a Community Manager to join our team based in Madrid.
As a Community Manager, you will be responsible for building and nurturing our social media communities and fostering engagement and loyalty among our followers.
You will work closely with our Marketing and Customer Care teams to create and implement social media strategies that align with our brand values and business goals.
RESPONSIBILITIES Develop and implement social media strategies that align with Ostrichpillow's brand values and business goals.
Build and manage Ostrichpillow's social media communities across various channels (Instagram, LinkedIn, YouTube, etc.).
Plan and create (alongside the team) engaging social media content (text, images, videos) that resonates with our audience and encourages engagement.
Respond to and engage with our social media followers, fostering a sense of community and loyalty.
Monitor social media channels for mentions of Ostrichpillow, and engage with users who are talking about our brand or find those people who haven't discovered us yet proactively.
Stay up to date on social media trends and best practices, and recommend new ideas and strategies to improve our social media presence.
Coordinate with external people who can amplify our brand voice, like influencers, experts or other brands.
Collaborate with our Marketing team to create social media campaigns that support our product launches and promotions.
Work closely with our Customer Care team to ensure that social media inquiries and complaints are handled in a timely and professional manner.
Create and analyze social media reports, providing insights and recommendations to the team on how to improve our social media performance.
REQUIREMENTS Native or fluent English speaker.
Creative thinker with a passion for storytelling.
Proven experience as a social media community manager, ideally in a consumer-facing brand.
Excellent communication and writing skills.
Strong understanding of social media platforms and trends.
Experience creating and managing social media content calendars.
Ability to analyze and report on social media metrics.
Detail-oriented and organized, with the ability to manage multiple projects simultaneously.
Ability to work collaboratively with cross-functional teams.
Based in Madrid.
BENEFITS Full-time position.
Friday afternoon free.
Hybrid working model (Home/Office).
Set your own flexible hours.
Flexible Time Off policy (25 paid days per year).
A culture encouraging inclusion and diversity.
If you're interested in this position, please send your CV and a cover letter here: #J-18808-Ljbffr
