Pwa275 | Field Service Technician/Mobile Engineer - Madrid

Field Service Technician/Mobile Engineer to cover Madrid area - Spain - Barcelona - Professionals - Full-time
Your Benefits: Buddy programInternal career developmentInternational environmentJob with purposeOnboarding programUnlimited employment contractYour Skills: Minimum 3 years of demonstrable experience in a similar positionAbility to communicate in English (B2 or higher)Experience in the resolution of technical incidents on-site and at the user locationGood communication skills, good presence and easy to deal with usersExperience in a corporate and/or multinational environment is valuableYour Tasks: As part of the on-site technical service, you will be responsible for user interventions. Thanks to your technical background, you are familiar with the following items:
Laptops, desktops, tabletsWorkstations, servers, network devicesDesktop and cell phones (Android and iOS)PrintersIP addressingNetwork devicesActive DirectoryVIP supportSCCMTicketing tools (Service Now)With the help of a ticketing tool such as Service Now or ITtool, you can work on:
Remote system controlSoftware installationTroubleshooting and fault resolutionHardware maintenance (screen, motherboard, etc.)Resetting computers and hard disksBackup and restoration of user data, settings and related system administration activitiesWiFi and software troubleshootingBe part of us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

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