.Minimum Requirements:5+ years of relevant work experience in the localization industry as a quality program manager2+ years leading team managersProven experience in building scalable, standardized localization workflows or processesProven experience in customer negotiation and a proactive approach to customer's localization issuesExpert user of Content and Translation Management Systems, Project Management tools, and Reporting platformsExpertise in analyzing business dataExperience in leading global, multifunctional, and multicultural teamsQualified in leading industry standards, like Six Sigma, Prince 2, 4DX, or COPCExcellent English language communication skills, both written and verbalStrong problem-solving and analytical skillsAbility to handle multiple competing priorities in a fast-paced environmentExperience working across time zones with diverse stakeholdersJob Summary:Are you passionate about languages and cultures? Do you have an entrepreneurial flair with a global mindset dedicated to delivering delightful customer experiences to international audiences? Do you have a technical background and love finding creative solutions to challenging problems? Amazon's Translation Services is looking for a Senior Localization Program and Team Manager to drive our global localization quality strategy and successful delivery of our localization quality solutions.Translation Services is driving towards a vision where language is not a barrier for our customers. With innovative tools and features, plus the convenience and value of Amazon, we support the localization needs of businesses of all sizes to simplify buying and drive toward their next stage of growth. In Translation Services, we are obsessed with providing our customers with scalable processes and the highest quality content in the language of their choice. Translation Services today operates out of 7 countries.As a Senior Program and Team Manager, you will be responsible for conceptualizing, strategizing, and implementing innovative best-in-class solutions for Amazon as well as the localization industry. You will be working with global cross-functional teams and collaborating with internal and external business partners, influencing localization quality processes and standards. You will lead your team by example in advocating for the customer and seeking innovative solutions that customers couldn't imagine. You will operate with minimal guidance in situations where strong judgment is required for solving complex negotiations. Through a data-driven approach, you will identify process improvements and design solutions to scale our localization program through technology and automation
