Introduction
At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
Leading client engagements and providing project oversight in Automation and Celonis Consultative Selling role.
Leads the delivery of one or more work streams or multiple work products on major portions of large or medium engagements.
Presents engagement (phase) results to clients.
Negotiates with clients to incorporate changes to client requirements in contracts and engagement scope.
Gather facts (through research, interviewing, surveys, etc.), analyze the client's business, draw conclusions, prepare final reports, and give presentations.
Uses in-depth consulting skills and business knowledge based on accumulated experience and education, IBM's intellectual capital, aligned to practice business objectives and processes.
Acts as a coach for consultants, peers, new hires, and engagement participants from other IBM organizations.
Operates as a team member and team leader.
Reports milestone or engagement phase progress and demonstrates leadership in the engagement team.
Recognizes and articulates complex problems related to the engagement and creates multiple solutions to the hypothesis being developed (demonstrates exhaustive thinking).
Able to establish relationships with key client personnel and deliver timely, high-quality service to the client.
Understands and can manage organizational resources, priorities, business objectives, and policies; in a matrix environment, to meet engagement deadlines and goals.
Formulates hypotheses and tests conclusions to determine appropriate solutions.
Works across IBM business organizations and organizes teams.
Required skills
Experience with Process Improvement, Automation and Celonis projects.
Well versed in Stakeholder Management and ability to leverage 'Influencer Model' to gain support.
Experienced with working with clients (Client VP level and Directors), managing expectations, and addressing/resolving issues.
Proven ability to manage consulting projects On Time, On Budget.
Excellent executive communication skills.
Strong knowledge of Extreme Automation strategic vision and technologies, assessment approach, business case creation.
Proven ability to guide/lead and facilitate client workshops on the topic of Extreme Automation.
Proven ability to solve Automation problems with minimal oversight.
Trained in Facilitation of Design Thinking and Agile Methods.
Required Technical and Professional Expertise
Project Manager - Process Automation Background in Business Managing Consulting.
5+ years of experience in Process Improvement, Automation and/or Celonis.
Previous experience in management of complex projects.
Ability to cooperate with different departments/stakeholders.
Strong consulting skills, allowing to get a quick and accurate understanding of Client's needs and build a compelling value proposition.
Passion for taking new challenges and being out of comfort zone.
Strong team player with a critical, yet result-oriented and positive attitude.
Ability to challenge the status quo and drive improvements.
Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data and translate it into concise rational output that includes recommendations based upon core findings.
Ability to manage and reconcile input from various stakeholders both on IBM and Client side.
Excellent client facing skills. Ability to clearly articulate the value and rationale of the proposed solution in written, presentation and oral formats.
Preferred Technical and Professional Expertise
Expertise on RPA solutions (BluePrism or UiPath as a minimum).
Expertise on Celonis (valued other additional skills on other process mining solutions apart from Celonis).
Valued RPA and Celonis certification.
Languages required: English, Spanish.
About Business Unit
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it
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