.We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.Over the past few years, we've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way. TravelPerk are innovators.During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team.From TravelCare, to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come in!We are looking for experienced, hands-on **Project Manager Analyst** to join our PMO team within the customer care department. You will be defining projects from definition to closure, and defining the best processes when applicable.We hire empathetic people who understand what we are trying to achieve: Make business travelers happy!As a team, we are focused on continuously improving and setting new standards in customer support. Are you a proactive person, with strong attention to detail and customer focus?If you're ready to take off with us, keep reading!- (This role requires to be based in_ Barcelona)._**What you will do**- Find new project opportunities based on a good understanding of the department needs- Define the scope of the project together with the PMO team- Participate in meetings with the stakeholders involved to ensure all the requirements and needs are met- Project planning and follow-up to ensure success- Analysing project data and producing insights to optimize performances- Perform risk management to minimize potential risks- Create and maintain comprehensive project documentation- Develop spreadsheets, diagrams and process maps to document needs- Find workarounds and prioritize when things are tough- Motivate the team involved in the project to get the work done as expected- Communicate and align all stakeholders involved at any time- Manage simultaneously occurring tasks and shifting priorities**What you need**:- Fluent in English- Organization and planning skills to manage tasks effectively and complete projects as expected- Outstanding communication, teamwork, and interpersonal skills- Strong oral and written communication skills, as well as a strong technical and analytical aptitude, are required- Hands-on and problem-solving mentality- In-depth understanding of project management methodologies- Advanced ability using MS Office, particularly using Excel (pivot tables, charts.
