Open Systems International, Inc. (OSI), An AspenTech Business, is a fast-paced, growing, high technology company, headquartered in Medina, Minnesota. As a world leader in the Operations Technology (OT) field, OSI develops and supplies state-of-the-art energy management, optimization and control software solutions to energy utility companies worldwide.
The RoleYour Impact
In this role, you will work on a variety of projects to implement and improve OSI's control systems and provide ongoing customer support to ensure reliable performance and world-class customer satisfaction. Working from OSI's Spain campus, and from company and customer sites across Europe as required, the successful applicant will contribute to project delivery excellence in support of utility customers in the energy generation transmission and distribution industries.
ResponsibilitiesDesign, plan, integrate, test and commission hardware and software requirements on customer systems.Evaluate contract specifications and define project requirements through customer communication and communicate the requirements to other departments as necessary.Perform hardware, software and system installation, integration, and testing for projects.Customize system, hardware and network configuration based on customer requirements.Provide customer support and assistance per contract maintenance and warranty.Assist in creating training materials and project documentation as needed.What You'll NeedBachelors of Science in Electrical Engineering, Computer Engineering, Physics, Systems Engineering or related field.Knowledge of computer programming. An introduction to C programming at minimum.Knowledge of computer architectures, networking, databases, and operating systems.Experience with CAD and software programming.Excellent organization, interpersonal and leadership skills.Strong commitment to providing superior customer service.Ability to work on several projects in parallel in a fast-paced environment.Excellent analytical and problem-solving skills.Ability and flexibility to travel to domestic and international customer sites.
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