.About Aggregate Industries UKWe are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value.Join today and build progress with us.The OpportunityStep into a leadership role as a Production Manager, where your primary goal is to ensure exceptional service for internal and external stakeholders while overseeing production processes of this crucial hub, working Monday to Friday with an element of flexibility on when you work.This role emphasises customer satisfaction, operational excellence, and a collaborative approach to management. Here's what makes this opportunity unique:Take charge of customer interactions by understanding their needs, delivering tailored solutions, and ensuring products are delivered on time and to the highest quality standards. These deliveries will come via road, rail or barge so planning via various different modes of transport will be necessary.Lead and motivate the production team, fostering a customer-first mindset across all operations.Collaborate closely with sales, customer service, and operations teams to identify opportunities to improve service, resolve challenges, and exceed expectations.Oversee production activities, ensuring safe, efficient, and cost-effective operations in alignment with customer and company goals.Who You AreYou're a dynamic leader with a strong focus on customer satisfaction and the ability to inspire teams to achieve excellence. Here's what makes you a great fit:Proven experience in production or operations management, with a strong understanding of customer service principles and production processes.CIWM (WAMITAB) would be beneficial but not essential.Excellent communication and leadership skills, with the ability to motivate teams and build lasting customer relationships.A proactive problem-solver who thrives in fast-paced environments and embraces challenges.Familiarity with safety regulations and operational best practices to ensure smooth and compliant production processes.Skilled in balancing customer needs with operational efficiency, ensuring mutually beneficial outcomes.BenefitsCompetitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring. Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety. We care about you and your family. That's why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so we're committed to supporting you every step of the way