.Job Description:We at Mars Petcare believe in making a better world for pets and we want to do this through transforming our relationships with Pet Owners through delivering excellent products, services and personalized experiences with our brands. The Digital Products, Platforms & Services team is a newly formed team sits within Growth, Digital & Platforms (GDP) global function and is responsible for designing, developing & rolling out state-of-the-art digital products across brands, regions & divisions globally and help our brands accelerate organic growth.THE JOBWe are seeking an experienced and dynamic Product Owner to join our CRM Marketing team. You will be instrumental in shaping the strategic direction of our customer engagement platforms. We are looking for a results-driven professional who can own the CRM product development in our either nutrition or clinics divisions. Join our innovative team and play a pivotal role in defining, prioritizing, and delivering amazing product experiences that enhance our CRM Marketing capabilities, ensuring optimal customer experiences across our organization.What are we looking for?Bachelor's or Master's degree in Business Administration, Information Technology, Computer Science, Data Science, or a related field.Multiple years of experience as a Product Owner in large organizations or start ups.Deep knowledge and proven experience on Agile and Lean methodologies.What will be your key responsibilities?Product Vision & Strategy:Develop a clear product vision and roadmap for Salesforce CRM to support the growth of the pet care business.Align Salesforce CRM capabilities with business objectives, enhancing customer engagement and operational efficiency across the sales and marketing functions.Stakeholder Collaboration:Partner with sales, marketing, and customer service teams to identify pain points and opportunities within the customer journey.Facilitate collaboration across departments to gather requirements, ensure alignment, and drive the development of impactful Salesforce CRM solutions.Salesforce CRM Customization & Optimization:Lead the customization of Salesforce CRM to meet the specific needs of the pet nutrition business, including lead management, campaign tracking, and customer segmentation.Oversee system enhancements, including the integration of new features, third-party applications, and process automation to improve efficiency and data management.Product Backlog & Agile Management:Manage the Salesforce CRM product backlog by prioritizing features, user stories, and technical debt in line with business goals.Use Agile methodologies (Scrum/Kanban) to lead the CRM development team, ensuring timely and quality delivery of Salesforce enhancements