Product Manager

Product Manager– Job DescriptionSCRM – LIDL Digital HubAbout the roleWe are looking for a Product Manager to join our mobile squad based in the very center of Barcelona.
Your main responsibilities will be to stay up-to-date, and operative, and also to solve the possible issues of the test center in over 28 countries based on our offices in Barcelona.
The squad is in charge of analyzing, defining, and delivering seamless features for our loyalty app in over 28 European countries.In the mobile App team, we are responsible for maintaining & creating new features that will enhance our product and support our business such as purchase summaries, digital receipts, initial configurations, or several functionalities that contribute to our customers purchasing behavior through personalized coupons and offers.
Ready to be part of the challenge?
In this Role, you'll get toWorking in collaboration with the Product Owner of the Squad, the PM will be the contact person for all Lidl Plus Countries.
Understanding countries needs and collect requirements to keep improving our customer platforms.
Build up specific requirements for new and ongoing products Organize and design trainings aimed to explain functionalities available to countries Contact person for the countries in case of doubts / bugs / improvements to be done in certain products Together with the PO, prioritize all country requirements to keep improving and adding functionalities to the squad products and their needsBuild up products and features documentation for both internal & external use Collaborate and manage the product roadmap aligned with our business goalsRequired SkillsHigh level of organization and excellent management skills.
Communicative skills.
Detail-oriented and analytic skills.
Reporting to the Management Team and work closely with other PM's and cross-functional teams Ability to work in a team without losing the desire to undertake.
Strong business skills and comprehensive product vision.
Experience in maintaining excellent relationship with stakeholders and other team members Empathy/passion for dealing with internal and external customers.
Professional ethics, enthusiasm, and ability to adapt at a fast pace, Multitasking capability, so you can adjust priorities on the fly.
Ability to prioritize tasks and remain calm in possible moments of pressure.
Go beyond customer service: anticipate possible problems, understand how to manage the needs of a technical team in relation to the needs of our customers.High level of Spanish and English is required, German is appreciated.
About usWho we are SCRM was created in 2015 with a vision of the future that foresaw "business and technology forever remaining intertwined", and a steadfast mission to guide traditional businesses towards digital evolution through their clients, data, commercial strategies and omnichannel communication.
Specialising in digital strategy, automation and real-time offer and content customisation, SCRM owes its success and efficiency to the use of cloud computing and the development of data platforms which rely on artificial intelligence for automatic decision-making in largescale consumer and retail markets.SCRM Lidl International Hub - Three years later, Lidl has absorbed the company and turned it into their international hub of digitalisation and customer intelligence.
Amongst our missions as Lidl's International Hub, we would highlight the following: The conceptualisation and development of Lidl Plus, a Lidl international relational programme, and its benefit plan, which will offer discounts, exclusive services, agreements with third-party entities and financial services as its fundamental features; The creation of a cloud-based international platform for big data; The development of an international marketing automation platform; The conceptualisation, development and management of business intelligence platforms; The creation of an omnichannel payment platform; The development of advanced analytics and machine learning platforms favouring customer recommendation, foresight and analysis systems; The creation and implementation of an omnichannel, single sign-on strategy to generate business opportunities amongst the group's diverse range of commercial platforms and services.SCRM is currently part of Schwarz Digits - Schwarz Digits is the IT and digital division of Schwarz Group.
It offers compelling digital products and services that meet Germany's high data protection standards.
Schwarz Digits thus guarantees the greatest possible digital sovereignty.
With this claim, Schwarz Digits provides the IT infrastructure and solutions for the extensive ecosystem of the companies of Schwarz Group and develops it further for the future.
Schwarz Digits creates optimal conditions for the development of trend-setting innovations for end customers, companies and public sector organizations.Our Mission & Vision Our Vision as SCRM is to digitalize the Schwarz Group.
SCRM provide digital tools to all Schwarz businesses that enables them to understand and connect with the customer to boost their revenues.Values?Do you want to know more about our Culture?We are Family: Yes, we are colleagues, but we like to have fun while working.
As a real family, we suffer in hard times and celebrate together in good times, as equals and with respect.In fact, we like better the Spanish word Colegas, which includes a sense of friendship.Passion by Design: Passion is at the very heart of everything we do.
Over at HQ, they say this is a because of the sunny Barcelona and our Latin vibes.
The reality… it's because we love what we do.Innovation as a Service: We don't deliver technology; we deliver creation & transformation.
Challenging the status quo is what inspire us because we want to lead the next generation of grocery business.Make it happen: Every day is an opportunity to make a difference.
Do something good today, improve it tomorrow and don't stop until it's awesome.Think Big: Don't let what is already done draw the boundaries of what's coming next, this is the only way to go beyond what it is expected.Perks of being part of our team ðCompetitive salary package ðBenefits plan ðMeal voucher ð½Transport voucherðChildcare voucher ð¶ð½Health & Accident insurance ðºHybrid work model ð¡Flexible schedule andno dress code!ðSummer hours July (Optional) and August ð23 days of holidays per year and Holy Thursday offðLanguage lessons: German, English & Spanish ðð½ð«Employee referral bonus ðLong service awards ð Company Sabbatical (3 months) after 5 years ðTraining bugdet ð300 Wellbeing voucher (To do your favourite sports) ðð½?Filtered water, biscuits, fresh fruit, wide selection of teas and Nespresso coffee? ðWe are a company committed to diversity and equal opportunities ð§Third-Party discounts Program ðSCRM provides equal employment opportunities to any job applicant or employee and confirms that it is committed to ensuring that there shall be no direct or indirect discrimination against, or harassment of, job applicants or employees on grounds of race, creed, colour, ethnic origin, nationality, gender, gender reassignment or transsexualism, religious or other similar beliefs, age, marital or family status, sexual orientation, or disability.
SCRM recruits, hires, promotes, transfers, takes disciplinary action, and makes all personnel decisions, including those related to compensation and benefits, in a non-discriminatory manner and in accordance with applicable laws.We hereby inform you that SOCIAL BIGDATA COMUNICACIÓN, S.L.U.
(hereinafter "SCRM" or "we") located at calle Bergara 13, 4ª, 08002 Barcelona, Spain, with telephone number +34 937076017 is the data controller responsible for protecting personal information you provide to us in your cv directly within the recruitment process or which we may receive from job and recruiting sites and/or headhunters.
Moreover, SCRM will process any additional data that may be submitted or updated during the recruitment process.
Your personal data is absolutely essential to participate.
We do not collect any special category data.
Please kindly do not provide us with such data.SCRM process your personal data based on your consent and to manage, develop and follow up on the recruitment processes that suits your profile.
Your personal data will not be transferred to third parties unless it is required by law.
However, we may communicate your personal data to the suppliers of services which we may contract, and which have the status of data processor.Your personal data will be kept until your consent is withdrawn and in any case for a maximum period of one year from the finalization of the recruitment process.You can exercise your rights of access, rectification, cancellation, opposition, restricted processing and data portability with regard to your data at any time.
To this effect you may contact the Data Protection Officer appointed by SCRM by sending a letter to the abovementioned postal address or per email to: ******.
Additionally, you have the right to file a complaint to the Spanish Data Protection Agency if you consider that any of your rights have been infringed.You can obtain a full version of our Privacy Policy here: Personal Data Protection Policy for Candidates (scrm.Lidl)DepartmentBenefits DomainEmployment TypeIndefinite / Full-Time / HybridMinimum ExperienceExperienced