Description
Do you want to drive change in a disruptive environment? Are you into tech and math and would you like to combine them in your daily job? Do you like to analyze data and provide meaningful insights to improve business while working with several stakeholders and an amazing multicultural team? Come be our new People Data Analyst!
Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around people working in over dialects and languages, in countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance Spain, with more than 4, employees in sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a People Data Analyst.
Responsibilities: Ensure recurrence of daily, weekly or monthly HR data management tasks. Create, automatize and maintain reports to measure main KPIs at C level (dashboard) and tools for deep data analysis. Identify, analyze, and interpret trends or patterns in datasets. Monitor risks in the various projects and suggest actions of internal control to mitigate them. Detect and implement improvement opportunities, reducing manual work, ensuring deliverables accuracy and increasing reach of existing data solutions. Interpret and analyze data using statistical techniques to provide insights to make better and faster decisions. Requirements: Higher Education Degree in Economics, Statistics, Engineering, Computer Sciences or Mathematics (preferential). Fluency in English (mandatory). Previous experience in Data Analysis. Knowledge of Data Transformation and analysis tools (SQL, APIs, Web services, PowerQuery, PowerPivot, PowerBI, SSRS, MDX, Python, R). Advanced Excel (Macros, Visual Basic Script). Persuasive, resilient and problem solver. Communication and interpersonal skills. Benefits: Excellent work opportunity in a dynamic leading multinational company. Possibility of cooperation with leaders in various industries. Investment in training and personal development. Work in an unparalleled team environment. Modern, centrally located buildings with canteen facilities and an excellent public transportation connection. Established career path to grow within the project. Employment with the world's largest provider of contact center services. Excellent work environment, great colleagues, social arrangements and personal development. Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team.
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