ADP is hiring a Client Onboarding Specialist.
Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Your efforts will have a direct impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.
You will spend your day ensuring your clients are comfortable using ADP's products and services. You will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and then guide and drive clients towards the best solution for their unique business needs. Every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs.
To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Your communication style is clear and easy for our clients to understand and take action on. Your client satisfaction scores make you proud. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion.
Ready to #MakeYourMark? Apply now! WHAT YOU'LL DO: Responsibilities Onboard Clients: You'll create exceptional onboarding experiences for each product or service implementation. Implement ADP Technologies: You will consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution. Partner Internally: You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team. Multi-Task & Communicate: You will work on multiple time-sensitive projects and follow-up items at the same time. Organize: You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. TO SUCCEED IN THIS ROLE: Required Qualifications High School Diploma Basic project management skills You can work overtime hours during peak seasons A college degree is great but not required. Other acceptable experiences could include:
Experience noted above OR Military Experience. YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN: Belong: by joining one of our Business Resource Groups. Be your healthiest: Best-in-class benefits start on Day 1. Focus on your mental health and well-being: We're here to provide exceptional service to our clients. Join a company committed to giving back: and generating a lasting, positive impact. Get paid to pay it forward: Company-paid time off for volunteering. What are you waiting for? Apply now!
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